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Frequently Asked Questions

Trendsend is a personal styling service created by EVEREVE, a nation-wide retailer specializing in contemporary women’s clothing. Trendsend brings the styling experience of EVEREVE’s stores to the comfort of your home.
First we’ll get to know you. You’ll fill out a style profile that tells us about your style, body type, and lifestyle. You’ll also be able to share photos of yourself and link us to your social media profiles. Your expert personal stylist will then create a Trendsend box just for you. You can choose to have Trendsends shipped to you every month, every other month, or quarterly. You can also order an On-Demand Trendsend at any time. On-Demand orders can be shipped to you or picked up at your local EVEREVE store.
Once you receive your items, you decide what you love, and send back anything you don’t. You have 5 days to try everything on before you make purchases or returns. You can submit feedback after each Trendsend, which helps us send you better and better outfits every time!
No monthly commitment is necessary. Opt for a monthly subscription, or a custom frequency, it's up to you!
Yes! When you share your unique referral link via email, text, or social media, and a friend signs up via your link, you’ll automatically receive a 20% off credit on your next order, once she orders her first box. You can earn unlimited referral credits, however, only one may be applied to an order at a time, and they expire 90 days after being earned. Please sign in to your account to learn more.
You will be charged a $20 styling fee at the time your order is styled. This fee is non-refundable and non-transferable, but is applied to any items you choose to purchase. The styling fee on your first order is just $1!
There are no membership fees for Trendsend. Your styling fee is charged only when a box is styled. Shipping, returns, and exchanges are always free.
Yes! Our stylists are experts at curating full outfits, so we know you’ll want to keep several pieces. If you choose to purchase 4 or more items, a 10% discount will be applied to all items purchased.
You can email us any time at You can also reach us by phone at 1-877-290-6262, option 1. Our office hours are Monday-Friday, 9am-5pm CST.
To change your password, log into your account, click “Account Information” and select the change password option.
If you have forgotten your password, you can reset it via the “Forgot Password” link on the Sign In screen.
In order to receive a Trendsend you must have a valid credit card on file. Because you don’t pay for items until after you receive your Trendsend, we cannot accept debit cards. You may apply an EVEREVE or Trendsend gift card to your purchase, however, gift cards may not be used to pay the $20 styling fee.